New client onboarding OB-2026-0431 Draft

Prospect-to-activated-client wizard covering SEBI (MF Distribution) suitability, DPDP consent, DigiLocker-sourced KYC, video KYC, FATCA / CRS, mandate signing, commercial disclosure, bank & broker mandates, DDPI, portfolio provisioning and welcome dispatch.
Step 4 of 12 · click a completed step to revisit it
Aditya Vakil · OB-2026-0431
1
Lead qualification
Capture the source, contact and RM assignment
SLA 48h · Owner: RM · SEBI (MF Distribution) circular (client acceptance)
Prospect pick a simulated lead or capture from scratch
Lead source & referrer How did the prospect reach us
Prospect contact Basic details captured at first call
Convert-to-lead writes Contact + prospective Client rows and opens the KYC docket.
2
KYC pack collection
15 mandatory + optional documents · Ops verifies each
SLA 3d · Owner: Ops · SEBI (MF Distribution) circular + AMFI KYC + CVL / KRA lookup
Auto-checked at ingestion: filename convention, SHA-256 hash, PAN pattern (AAAAA9999A), Aadhaar VID vs number, file-size sanity, image legibility. Human sign-off still required on the four regulator-mandated docs.
KYC docket
Every KYC doc is hashed (SHA-256), stamped with uploader + verifier, and preserved for 7 years per SEBI (MF Distribution) record-retention rule.
3
DigiLocker sync
Pull Aadhaar, PAN and DL straight from the issuer
SLA 1d · Owner: Ops · MeitY DigiLocker + UIDAI Aadhaar e-KYC
DigiLocker consent flow

Prospect authorises us to pull issuer-signed copies of Aadhaar (masked), PAN, driving licence and any other stored certificate. Server-to-server via MeitY's DigiLocker API — no client-uploaded scan needed. Consent is DPDP-logged.

Fetched documents
Consent register entry DPDP Act 2023 · Section 6 (consent) + Section 8 (notice)
FieldValue
PurposeClient onboarding — KYC verification and identity proofing
Data fiduciaryKulkarni Wealth Advisors LLP · AMFI ARN-118472
Data principalAditya Rajesh Vakil (PAN ABCPV1234K)
Data fetchedAadhaar (masked), PAN, DL, Class-XII marksheet, address, DOB
Retention7 years post account closure (SEBI (MF Distribution) record-retention rule)
Withdrawal channelDPO — dpo@kulkarniwealth.in · SCORES · smartodr.in
Consent IDDLC-2026-08-15-AV431 · captured 15-Aug 10:22 IST
Grievance officerAarti Kulkarni · aarti@kulkarniwealth.in · +91 22 4488 1200
DigiLocker pulls are issuer-signed and treated as auto-verified. Physical scans stay in the docket as backup only.
4
Video KYC
Live-video verification · liveness, face-match, geolocation
SLA 24h · Owner: Ops · SEBI online KYC circular Apr-2020 + RBI VBIP
Schedule a slot Ops calendar — next 5 business-day slots (30-min blocks)
Recording & automated checks
● REC · mock
00:04:12 / 00:07:38
File · vkyc_vakil_2026_08_19.mp4 · 42 MB
Duration · 7 min 38 s · captured 19-Aug 15:32 IST
Codec · H.264 · 720p · 30 fps · AAC audio
Hash · sha256 · 7c9a…f412
Retention · 7 years · storage layer · Mumbai region
Reviewer · Priya Nair · sign-off pending
CheckDetailResult
✓Face matchagainst PAN + Aadhaar photo98.4%
✓Livenessrandom 4-digit code read aloud7392
✓Audio qualityno clipping, no background voices−22 dB
✓GeolocationIndia IP + geolocation coordinatesMumbai
✓Lightingface luminance within acceptable range142 lux
✓Original document held to cameraPAN + Aadhaaryes
!Backgroundmild motion detected (spouse walked past)flag
✓Timestampserver clock vs client clock delta < 2s0.4s
✓Deepfake screenno synthetic-face signalsclean
✓SEBI declarationprospect confirmed on cameraverbatim
Video KYC sign-off closes the identity-proofing loop. Recording + reviewer decision hash into the audit stream.
5
FATCA / CRS
Tax-residency declaration, PEP status, source-of-funds
SLA 1d · Owner: Compliance · CBDT + OECD CRS + PMLA declaration
US-person indicia (FATCA) Any single indicator triggers full FATCA disclosure
Tax residencies (CRS) Declare each country of tax residency and the TIN
Primary
PEP + source of funds PMLA declaration · SEBI (MF Distribution) circular (client due diligence)
FATCA + CRS + PMLA declarations are appended to the KYC docket and re-affirmed at every annual KYC refresh.
6
Risk profiling
20-question SEBI-style questionnaire — external wizard
SLA 3d · Owner: RM · SEBI (MF Distribution) circular (suitability)
Status Pending

20-question risk-profile questionnaire not started. Risk profiling opens in the shared Risk Profiler wizard. The result (score, band, model-portfolio mapping) flows back into this onboarding as the input for step 7 (IPS drafting) and step 11 (portfolio provisioning). Prospect can complete on their own or with the RM on-screen; both flows are supported.

Open risk profiler →
Pre-filled from steps 1–5: age (52 · from PAN DOB), residency (Resident individual — India), income band (₹50 L – 1 Cr), net-worth band (₹5 – 15 Cr), dependents (2), objective (Wealth preservation), 12-yr horizon (from meeting notes).
On completion, this card will show Preview only — actual fields populate once questionnaire is signed
FieldPreview value
Score—
Band— (Conservative / Moderately conservative / Moderate / Moderately aggressive / Aggressive)
Recommended model portfolio— (Model v2.4)
Signed suitability record— (RP-2026-nnnn.pdf)
Overrides captured—
Advisor sign-off—
Wizard state syncs back automatically. This step marks done once the suitability record is signed on the risk profiler.
7
IPS drafting
Investment Policy Statement — 12-section proposal
SLA 5d · Owner: RM + Investment Committee · Firm IPS Policy v2.4
Blocked: IPS drafting requires a completed risk profile. Complete step 6 first, then return here to author the 12-section IPS.
IPS proposal draft Pending — needs risk profile first

The IPS is authored on the same Risk Profiler wizard (step 4 there = IPS paper render). Sections: client context, objectives, horizon & liquidity, risk profile, target allocation, security-selection framework, benchmarks, rebalancing rule, fees, conflicts & disclosures, grievance channel, review calendar. Draft is reviewed by the Investment Committee before it reaches the client.

Open IPS drafter →
IPS template picker Pick the base template — draft still needs per-client sign-off
IPS draft is versioned. Every revision hashes to the audit stream — no silent edits post-sign.
8
Client agreement signing
Advisory + custody agreement · e-sign preferred
SLA 3d · Owner: Compliance · SEBI (MF Distribution) code of conduct (client mandate)
Agreement package Pick template version and add-ons
E-sign progress Live status from SignDesk · updates every 60s
1
Draft prepared
17-Aug 11:20
2
Sent to client
17-Aug 14:05
3
Viewed by client
18-Aug 09:42
4
Client signed
pending
5
Firm counter-signed
pending
6
Executed copy filed
pending
Signing mode
Signed agreement writes an immutable AuditEvent (kind: agreement.signed) with the executed-copy hash.
9
Commercial disclosure
AMC trail commission disclosure · client acknowledgement
SLA 2d · Owner: RM · SEBI (MF Distribution) circular · commission disclosure
Commission model This distributor earns AMC trail commission · nothing is billed to the client

The firm is registered as an AMFI mutual-fund distributor (ARN-118472). Revenue is earned as trail commission paid by the AMC on the client's holdings, not as a fee charged to the client. Trail is disclosed per SEBI (MF Distribution) circular.

The client owes the distributor nothing directly. Transaction costs such as STT, stamp duty, and demat AMC are borne by the client and paid to the exchange, RTA, or depository — not to this firm.

Typical AMC trail bands (informational) Indicative ranges by scheme category · actual trail follows each AMC's rate card
Category Typical trail (bps p.a.) Notes
Regular-plan mutual funds — equity50 – 80Trail earned monthly on daily average AUM
Regular-plan mutual funds — debt20 – 40Lower trail on debt-oriented schemes
Regular-plan mutual funds — hybrid40 – 60Between equity and debt bands
Direct-plan mutual funds0No commission — direct plans pay nothing to distributors
Sovereign gold bond · direct equity0Not commissioned products
Client acknowledgement Recorded against the onboarding audit trail
Acknowledgement writes an immutable AuditEvent (kind: disclosure.acknowledged) with the disclosure version hash.
10
Bank & broker mandates
NACH UMRN, DP mapping, SIP routing
SLA 5d · Owner: Ops · NPCI NACH + CDSL / NSDL DP mapping
Bank mandates One primary account is mandatory · additional for SIP redundancy

Bank #1 · Primary

Active

Bank #2 · SIP redundancy (optional)

Pending mandate registration
Broker + depository mapping Broker feed for equity execution; DP mapping for mutual-fund units

Broker · direct-equity execution

Client code mapped

RTA feed · mutual fund units

Both RTAs connected
Bank UMRNs go to NPCI for registration; broker mappings are one-time codes that persist for the account lifetime.
11
DDPI + Provisioning
Demat debit auth, initial allocation, first-transaction cart
SLA 3d · Owner: Ops · SEBI DDPI circular Sep-2022
Preferred over PoA · revocable by client anytime · scope-limited to units under advice Recommended
DDPI scope Tighten what the DDPI authorises — the narrower, the better
Initial allocation source Pick where the first-day allocation comes from
First-transaction cart Lumpsum + SIP setup · executes on activation
Instrument Kind Lumpsum (₹) SIP (₹ / mo) SIP debit day Bank
Parag Parikh Flexi Cap · Direct Growth
Category · Equity · Flexicap
MF · direct30,00,00075,0005thHDFC
HDFC Mid-Cap Opportunities · Direct Growth
Category · Equity · Midcap
MF · direct15,00,00040,0005thHDFC
ICICI Prudential Nifty 50 Index · Direct Growth
Category · Equity · Index
MF · direct20,00,00050,00015thICICI
SBI Corporate Bond Fund · Direct Growth
Category · Debt · Corporate Bond
MF · direct40,00,000——HDFC
HDFC Short Term Debt · Direct Growth
Category · Debt · Short Duration
MF · direct25,00,00030,00015thICICI
Sovereign Gold Bond 2031-I
Category · Gold · SGB
Direct10,00,000———
Motilal Oswal Nasdaq 100 FoF · Direct Growth
Category · International · Feeder
MF · direct10,00,00025,00025thHDFC
Lumpsum total
₹ 1,50,00,000
Monthly SIP total
₹ 2,20,000
Day-1 investment
₹ 1.50 Cr lumpsum + ₹ 2.20 L / mo
Number of instruments
7
Number of SIPs
5
Direct-plan share
100%
Nothing executes until client presses "Activate" on step 12. Cart lines still editable up to that moment.
12
Welcome pack
Personalised welcome + IPS + statement schedule + contact card
SLA 1d · Owner: RM · Dispatched on activation
Auto-generated on activation: each doc below is templated with client name + IPS numbers + RM contact + firm AMFI ARN. Dispatch fires as soon as step 12 is marked done.
Pack contents
WL
Welcome letter · personalised
Signed by Aarti K. · 2-page PDF · e-signed
IPS
IPS proposal · executed copy
12-section PDF · sig hash appended
SS
Statement dispatch schedule
Monthly PDF + quarterly review letter
RM
Advisor contact card (vCard)
Aarti Kulkarni · +91 22 4488 1200
SU
Support & grievance card
SCORES · smartodr.in · DPO email
CD
Commercial disclosure · trail commission
AMFI-format disclosure · effective 01-Sep-26
PL
Portal login credentials
Reset-required · MFA enforced · WebAuthn
CB
Review calendar bookings
Q + annual reviews auto-scheduled
Dispatch channels Tick every channel the client wants the pack on
Activation preview What "Activate account" fires when pressed
FiresWhereTiming
Client record flips from Prospect → ActiveClient entityImmediate
UCC allocated + published to RTAsCAMS + KFintechT+0 · same day
Lumpsum orders placedOrder router · CAMS + KFintechNext NAV cut-off
SIPs registeredNPCI NACH · both banksT+3 (mandate live)
Welcome pack dispatchedEmail + WhatsApp + PortalImmediate
Q + annual reviews bookedFirm calendar · client calendar (iCal)Immediate
AuditEvent (kind: client.activated)Audit streamImmediate · with document hashes
Activation is irreversible without a formal off-boarding process. Everything up to this point is a draft.